All our fees are not refundable, booked online or otherwise, e.g., payment by cash or direct invoice.
Center group classes and Camps:
if a class is missed due to personal circumstances, a make-up class is allowed to be taken within 30 days (no carrying over) and only if the class size of the make-up class is not at full capacity.
in case the cancellation is out of Caissa control, e.g., Typhoon 8 or Black Rain 2 hours before the start of the class, classes will be cancelled. There will be no refund or make up.
in case the highly exceptional case Caissa need to cancel a class, e.g., sudden illness of coach, the fee of that class will be refunded.
Cancellations won’t have any charge if they are done 24 hours before the class. Otherwise, the full fee will be charged. But frequent cancellations might lead to assigning the time slot to another student.
Fees of tournaments or other activities will only be refunded if Caissa decides to cancel the event. In any other case, fees will be non refundable.
Different schools have different policies. Please check the page related to the school for further details